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  • Citrus Cycles is focused on the wellness of our customers and our employees.  We sincerely believe that riding your eBike is a low-risk, healthy activity that improves your wellness – both physical and mental. Schedule Appointment Need an eBike?  Please consider t...
  • Can I pick up my order in store? Yes, we offer curbside pick up at our store here in Chemainus, BC.  You can book an appointment to pick up your order on-line. How much does shipping cost? We offer free shipping on many accessories orders over $199 to most locations in Canada.  You...
  • Returns and Refunds We want to make sure your purchase meets your needs.  Please contact our bike experts if you have any questions prior to ordering. We will accept returns within 30 days of the purchase date, subject to the following conditions: All returns must be unopened, unused an...
  • Thanks for scheduling an appointment with CitrusCycles.ca!  If you have any questions or need to make changes to your appointment, please contact us. If possible, please bring your own helmet, or you may purchase one during your appointment.  You can also borrow a test ride helmet if...
  • Clearance eBikes We have limited quantites of a number of eBikes on clearance, while supplies last.  Check out our clearance listing here.  These are priced for in-store pick-up.  If you wish for us to ship something to you, please contact us for details, as they do not quali...
  • Pricing Policy If you have found a lower overall price, please get in touch and we will see what we can do for you. Terms and conditions The lower overall price must include all related charges such as shipping, insurance and taxes. We will consider these in calculating the overall price. T...
  • The Bosch system Reliable, performance-oriented and innovative – these are the standards to which we hold our E-Bikes, as well as all components and especially the drive system. That’s why all Riese & Müller E-Bikes are equipped with the industry-leading Bosch drive system. ...
  • Looking for our hours or location? Please visit our Contact Us page for all of our contact information and opening hours. Hello! After my first exposure to eBikes in Germany many years ago, I became passionate about the eBike experience.   I started Citrus Cycles as a way to share...
  • Feel free to call (1-888-342-0102) or e-mail if your questions aren't answered here! Can I try the eBike before I buy it? Should I make an appointment? Where can I ride an eBike and do I need a license? Do I need to completely drain the battery before charging? Can I ride my eBike in ...

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