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  • Returns and Refunds We want to make sure your purchase meets your needs.  Please contact our bike experts if you have any questions prior to ordering. We will accept returns within 30 days of the purchase date, subject to the following conditions: All returns must be unopened, unused an...
  • R&M Culture Video Review & Test Ride: Riese & Muller MultiTinker Video Review: Velo de Ville KES and KEB Folding eBike Velo de Ville FEB 990 Video Review: Velo de Ville AEB 890 and AEB 990 Velo de Ville SEB 890 and SEB 990 Riese & Muller Super Delite ...
  • Can I pick up my order in store? Yes, we offer curbside pick up at our store here in Chemainus, BC.  You can book an appointment to pick up your order on-line. How much does shipping cost? We offer free shipping on many accessories orders over $199 to most locations in Canada.  You...
  • The Bosch system Reliable, performance-oriented and innovative – these are the standards to which we hold our E-Bikes, as well as all components and especially the drive system. That’s why all Riese & Müller E-Bikes are equipped with the industry-leading Bosch drive system. ...
  • Citrus Cycles is focused on the wellness of our customers and our employees.  We sincerely believe that riding your eBike is a low-risk, healthy activity that improves your wellness – both physical and mental. Schedule Appointment Need an eBike?  Please consider t...
  • Customer Service Shipping & Delivery Privacy & Security Returns & Replacements Ordering Payment, Pricing & Promotions Viewing Orders Updating Account Information Shipping & Delivery Lorem ipsum dolor sit amet...
  • Looking for our hours or location? Please visit our Contact Us page for all of our contact information and opening hours. Hello! After my first exposure to eBikes in Germany many years ago, I became passionate about the eBike experience.   I started Citrus Cycles as a way to share...
  • Pricing Policy If you have found a lower overall price, please get in touch and we will see what we can do for you. Terms and conditions The lower overall price must include all related charges such as shipping, insurance and taxes. We will consider these in calculating the overall price. T...
  • Clearance eBikes We have limited quantites of a number of eBikes on clearance, while supplies last.  Check out our clearance listing here.  These are priced for in-store pick-up.  If you wish for us to ship something to you, please contact us for details, as they do not quali...
  • Unfortunately, our toll free number provider, Ring Central, has been experiencing issues completing phone calls to our toll free number. We sincerely apologize for this problem and are working hard to resolve it as quickly as possible. In the meantime, feel free to contact us by e-mail and requ...

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